Remote Support

SouthTech's Remote Support is a remote technical support and training tool that helps us provide a higher standard of support and reduce support costs. With just a simple click on a web link, our technical support representative is instantly connected with our clients in a virtual on-site support session. Our support representative has an instant, real-time view of your desktop and can optionally share remote control of the mouse and keyboard.

  • No prior installation required.
  • Secure.
  • Seamlessly support users through firewalls and proxy servers.
  • User-friendly.
  • Significantly improves customer's satisfaction.

Remote Support Link

Remote_Support